Product Safety Information
At IGC Dorel, we pride ourselves on customer service and keeping our valued customers informed to ensure the highest levels of product quality and functionality.
To guarantee this, we have in place rigorous standards and procedures to identify and evaluate potential product safety concerns to deliver quick and responsive action to any unanticipated product safety hazard.
IGC Dorel is committed to providing the best support possible to our valued customers and will provide any assistance or guidance needed regarding any product we manufacture or market.
If you wish to speak with one of our customer service representatives, please click here and contact the customer service office in your country.
Safety 1st Natures Creatures Activity Centre
• Safety 1st Natures Creatures Activity Centre 2-in-1 Activity Centre
• Safety 1st Natures Creatures Activity Centre 3-in-1 Activity Centre
As a responsible supplier of Infant Nursery products, IGC Dorel Pty Ltd (ACN 124 078 762) is voluntarily recalling the Safety 1st Activity Centre items from the above mentioned model.
IGC Dorel is taking this action as the recent testing has shown that the toy tray can produce small parts which pose a potential hazard to young children.
2 in 1 Natures Creatures
Activity Centre |
3 in 1 Natures Creatures
Activity Centre |
Australia
| Model #: |
2 – in -1 – 528
3 – in -1 – 588 |
| Incident/Injuries: |
None reported |
| Released for sale: |
Through Kmart and Specialty Stores between July 2009 - July 2010.
|
Replacing the trays: |
Consumers owning the affected product should contact IGC Dorel on 1300 809 526 (9am to 4.00pm EST) or email sales@igcdorel.com.au to arrange for a free replacement toy trays.
Please allow up to 14 working days for the new trays to be sent.
|
New Zealand
| Model #: |
2 – in -1 – 528
3 – in -1 – 588 |
| Incident/Injuries: |
None reported |
| Released for sale: |
Through Kmart and Specialty Stores between July 2009 - July 2010. |
| Replacing the trays: |
Consumers owning the affected product should contact IGC Dorel on 0800 628 000 (9am to 4.00pm EST) or email customerservice@igc.co.nz to arrange for a free replacement toy trays.
Please allow up to 14 working days for the new trays to be sent.
|
